Bilingual Legal Advocacy Program Assistant

BILINGUAL LEGAL ADVOCACY PROGRAM ASSISTANT

Project Safeguard empowers and partners with people who have experienced gender-based violence, helping them to navigate a course of survivor-driven justice through expert, trauma-informed legal advocacy and representation. Project Safeguard envisions a community where survivor-driven justice is accessible to all people who have experienced gender-based violence.

About the Position: Project Safeguard is seeking an enthusiastic, organized, and compassionate team member to be the survivors’ first point of contact. The Bilingual Legal Advocacy Program Assistant provides culturally responsive assistance in English and Spanish, to domestic violence, sexual assault, and stalking (gender-based violence) survivors. This person coordinates with PSG legal advocates and partner agencies to ensure survivors receive legal advocacy and assistance.  The Program Assistant will also handle a variety of office management, clerical and bookkeeping tasks.

About our Work Culture: Project Safeguard genuinely believes in work/life balance and values the wellbeing of its staff. A position with Project Safeguard presents the opportunity to work with a dedicated team that makes a valuable difference in our community.

Job Duties and Responsibilities: 

Legal Advocacy 
Answer and assess incoming calls, respond to emails and chats.
Provide culturally responsive basic information on services provided by PSG and screen callers and walk-ins for civil legal advocacy needs, in English and Spanish.
Conduct initial conflicts check for all incoming contacts prior to connecting with available legal advocate.
Transfer calls and walk-ins to available legal advocates or connect callers to partner agencies for assistance.
Provide initial contact/meet and greet with walk-ins when advocates are not available or are at capacity.
Facilitate warm hand-offs to partner agencies as appropriate.
Assist Legal Advocacy Program Director with coordination of Divorce and Custody Clinics.
Maintain a close working relationship with other Project Safeguard staff for support and exchange of resources and best practices.
Manage client survey process.
Attend and participate in all required Project Safeguard meetings, including weekly advocates’ meeting and bi-monthly staff meetings.
Provide technical assistance and training to agencies on Project Safeguard services and/or gender-based violence.
Maintain accurate and current client and programmatic records, data, and statistics as required, utilizing the Salesforce database system.

Office Management 
Provide general office support, including managing office supplies and equipment.
Act as liaison with Rose Andom Center staff to manage building issues, including key cards, parking spaces, and reporting repairs needed.

Job Qualifications, Knowledge, Skills, and Abilities
Bilingual in Spanish required.
The ability to manage multiple tasks and demands simultaneously.
Experience working with survivors of gender-based violence or knowledge of the issues preferred.
Basic understanding of the civil legal system preferred.
Familiarity with Denver Metro resources for survivors preferred.
Clear and helpful oral and written communication.
Ability to take the initiative to establish and maintain relationships.
Ability to work independently.
Demonstrated commitment to social justice and equity.
Must be able to legally work in the United States, which will be verified via the Federal E-Verify Program.
Pre-employment background check is required.

Reports to: Legal Advocacy Program Director

COMPENSATION: 
The hiring range for this position is $44,872-$46,872; excellent benefits, including health, dental, vision and disability insurance, flexible work schedule and generous paid leave. This is a full-time/non-exempt position at 36 hours/week (PSG offices are closed Friday afternoons).

Project Safeguard offers excellent benefits, including: 
100% coverage of an employee’s health, dental and vision insurance. Insurance for
dependents is available at cost to employees.
Colorado FAMLI leave.
Short- and Long-term Disability
Employer paid life insurance.
SIMPLE IRA program, with 3% employer match.
Generous time off:
7 paid holidays, plus four (4) floating holidays and Birthday paid day off.
The agency is closed during the week of Thanksgiving and the last two weeks of
the year. This is paid time, not using PTO.
Employees earn vacation (60 hours accrued in first year) and Wellness Leave (10 hours
accrued monthly up to 120 hours maximum).
Employee Assistance Program
Paid parking or public transportation pass

COVID-19 PRECAUTIONS: 
Full vaccination against COVID-19 is required for all Project Safeguard staff. Medical or religious exemptions will be considered on a case-by-case basis.

LOCATION:  
Rose Andom Center, 1330 Fox Street, Denver. This is an in-person position, with occasional flexibility to work from home.

TO APPLY: 
We will begin the process of reviewing applications immediately and applications will be accepted until the position is filled. Send a cover letter detailing your interest in Project Safeguard, the position and telling us why we should hire you, along with your résumé to jenny@nullpsghelps.org. Applications without cover letters will not be considered.

Project Safeguard is an equal opportunity employer. We will not discriminate and will take affirmative measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation, gender identity or gender expression.